Brand and Content Manager

Are you a highly creative and collaborative storyteller with a passion for brand building and content strategy? Do you have editorial experience and a way with words?

We are seeking a Brand and Content Manager to drive visibility and strategic engagement through compelling content and a consistent visual and narrative identity. This role plays a key part in QSO’s audience nurture cycle to help attract new audiences, engage with existing audiences and deepen their connection with the brand, and build advocates.

The role is responsible for implementing QSO’s public relations, content creation, editorial and brand strategy. The Brand and Content Manager will be our wordsmith and editor in chief, responsible for copywriting and editing all collateral. They will also manage and work closely with the Marketing Coordinator and Graphic Designer role; oversee all graphic design assets and collateral; and manage photography and videography, website content, and all eDM communication.

The Brand and Content Manager sits within a department of Sales and Marketing professionals who collaborate closely on campaigns. This role reports to the Director – Sales and Marketing.

About QSO

Queensland Symphony Orchestra is sought out and admired for the refreshingly real, Queensland touch we bring to Australia’s arts and entertainment sector. We boldly deliver immensely entertaining and diverse performances for our audiences. Driven by a team of professional, passionate and talented individuals, we work hard both on and off the stage, to create extraordinary experiences that bring people together, sharing in a sense of wonderment and excitement.

Working with the best to consistently deliver quality and value every time, we create unique bonds with our audiences, partners and supporters, building long lasting connections as we go.   

As one of the largest performing arts companies in Queensland and the state’s only professional symphony orchestra, we play a vital role in Queensland’s cultural community. Our community and education programs provide entertaining, inspiring and educational experiences for children, students, and regional and remote communities across Queensland, setting a shining example that the orchestra is truly for everyone.  

What You'll Do

Brand and Content Management:

• Oversee and implement all brand, content and communication needs across all areas of QSO’s programs

• Collaborate with the Director to develop a unified brand and content strategy, and then implement that strategy across all platforms

• Act as a brand custodian, ensuring all content and collateral reflects our identity

• Manage website content strategy and updates, ensuring timely and accurate information

• In collaboration with the Marketing Campaigns Manager, manage QSO’s email communications (eDMs), including scheduling, content creation, and segmentation strategies

• Lead content direction, photograph and video shoots and collaborate with marketing and interdepartmental peers for campaign optimisation and artistic quality

• Project manage the annual season content development from concept through to delivery; from briefs and guidelines, content and collateral development through to publication and engagement with external agencies

• Be responsible for QSO’s season brochure, annual report, concert programs and QSO collateral (like posters, brochures and campaign materials)

Internal and external stakeholder management:

• Public relations – collaborate with your Director to develop our PR strategy; coordinate media opportunities, releases and coverage; and manage media and reviewer attendance and complimentary tickets

• Performance and Event attendance – all of our team participate regularly in the marketing team roster to attend performances (which entails evening and weekend hours) and deliver front of house marketing plans. This includes supporting and briefing videographers/photographers on site

• Support the Director with planning and regular reporting

About you

• Strong editorial skills (both copywriting and editing) and visual storytelling acumen

• Demonstrated experience in brand management and content strategy

• Experience in PR and media liaison

• Experience in website management and marketing automation software (preferably Prospect2) platforms

• Experience in social media management and social media management software

• Outstanding attention to detail and organisation

• High emotional intelligence and collaboration skills

In addition to the above criteria, experience with ticketed events, the cultural sector, managing statewide or local campaigns or familiarity or interest in classical music will see skilled applicants in good stead.

Please submit an application via the SEEK website by 9am Monday 28 July 2025, including the following:

• A CV outlining your skills and experience

• A covering letter outlining your interest and suitability for the role

• Contact details for two references (one of whom should be your current supervisor)

Applications will be considered as they are received, and some interviews may be offered before the closing date.

No unsolicited CVs from recruitment agencies will be accepted. Further enquiries may be directed to recruitlead@qso.com.au in the first instance

QSO is an equal opportunity employer, committed to a workplace that values the diversity of its employees and their backgrounds, and the contribution all people can make to a successful organisation. We encourage applications from Aboriginal and Torres Strait Islander candidates and have a commitment to reconciliation and cultural safety in our workplace. We offer workplace flexibility, health and wellbeing programs and an Employee Assistance Program for our employees.